Business Support Administrator

Powering Change – and we want you on the team

PNG Electrical Ltd isn’t your average electrical contractor. Across our three divisions – Electrical, Renewables (Solar PV, EV Chargers & Battery Storage), and Fire & Security – we deliver work to the highest standards, NAPIT/MCS/TrustMark/RECC/CHAS.

As we grow, we’re looking for a switched-on, detail-driven Business Support Administrator to become the glue that holds our operations together – someone who thrives on variety, isn’t afraid to get stuck in, and takes real pride in getting things right.

What You’ll Be Doing

No two days will look the same. You’ll be at the heart of the business, working across:

– Customer service – being the friendly, professional voice of PNG Electrical, delivering service to the highest standard every time

– Business systems – using our systems to manage jobs, quotes, and schedules efficiently and accurately

– Solar design support – learning to design simple solar PV systems (full training provided – no prior experience needed)

– Compliance & procedures – following company processes to keep our accreditation standards consistently high

– Supplier liaison – placing and chasing orders, expediting deliveries, and keeping projects moving

– Project support – assisting across live jobs from a coordination and admin perspective

The Role

– Full time, 40 hours/week, office-based at our Gorleston HQ

– 28 days holiday (increasing with service)

– Workplace pension

– Personal accident cover

– Free on-site parking

– Ongoing training and development, including industry-recognised qualifications

– A genuinely supportive, close-knit team culture

Salary

Starting £26.5k – Negotiable – experience dependent

What We’re Looking For

Essential:

– Confident working knowledge of Word and Excel

– Excellent customer service skills and a professional telephone/email manner

– A genuine eye for detail – the small things matter to us

– Adaptable, personable, and a natural team player

– A problem-solver who can think outside the box and work independently when needed

Desirable (not essential — we’ll train the right person):

– Project management experience

– Previous exposure to electrical equipment or the trades

– Interest in renewables and sustainable technology

– Health & Safety experience/qualifications

Why PNG Electrical?

We’re a growing, multi-division business with a strong reputation and big ambitions — but we’ve never lost the family feel that makes coming to work enjoyable. If you want a varied role where your input genuinely matters, where you’ll be trusted with responsibility from day one, and where good work is noticed and rewarded, we’d love to hear from you.